Cancellation & Refunds Policy
Last updated October 11, 2026
Cancelling
You can cancel at any time, with no fee:
- in your PayPal account: Payments, then Automatic payments, choose Ringback, then Cancel; or
- by emailing dale.weaver@0xpi.com from your account email. We will cancel it for you within one business day and confirm by email.
During the free trial
If you cancel before your 7-day free trial ends, you are not charged anything.
What happens when you cancel
- No further payments are taken.
- Texting stops and your booking page is switched off once PayPal confirms the cancellation, usually within minutes.
- Your data is kept for 90 days, so you can come back without setting up again. After 90 days it is deleted (see the Privacy Policy).
Refunds
Because there is a free trial and you can cancel at any time, payments already made are generally not refunded, and we do not give partial refunds for the rest of a month or year. We will refund you in full if:
- you were charged after you cancelled, or charged twice;
- you cancel a yearly plan within 14 days of a yearly payment; or
- Ringback did not work for you because of a fault on our side that we could not fix.
To ask for a refund, email dale.weaver@0xpi.com within 30 days of the charge. Refunds go back to your original payment method through PayPal. Nothing in this policy limits rights you have under consumer law.