Quo (formerly OpenPhone) alternative for contractors: Ringback vs Quo
Checked October 10, 2026 on Quo's own site. Prices change, so follow the sources before you buy.
Both send a text to customers whose call you missed. Here is how they differ for an HVAC, plumbing or electrical business.
| Ringback | Quo (formerly OpenPhone) | |
|---|---|---|
| Price | $17/month (or $170/year), flat per business | $19 per user/month ($15 billed yearly) |
| Setup fee | $0 | $19.50 one-time texting registration |
| Trial / terms | 7-day free trial | 7-day free trial |
| Your phone number | Keeps your number as is: an app on the Android phone your business line already rings on sends the text from that number. No forwarding, porting or new number. (With an iPhone: the Mac helper, beta, texts from your iPhone's own number through a Mac that stays on; or unanswered calls are forwarded to a spare Android and the text comes from that phone's number.) | A Quo phone line: get a new number or port your existing one to Quo (free, about 2–4 weeks). |
| Also includes | Online booking page with confirmations and day-before reminders, lead inbox with replies from the dashboard, business-hours and after-hours messages, automatic STOP/START handling. | A full business phone system: calls, texts, shared inbox; auto-replies to texts, missed calls and voicemails on every plan; works on iPhone, Android and desktop. |
Where Quo is better
- A complete phone system (calls, texts, shared inbox) that works on iPhone, Android and computers.
Where Ringback is better
- Cheaper even for one user: $17 a month for the whole business, no registration fee (Quo: $19 per user a month plus $19.50).
- No new line and no porting: keep your current carrier and number exactly as they are.
- Flat per business, not per user (5 users on Quo Starter is $95 a month).
- Includes an online booking page with reminders.
The catch with Ringback
Ringback runs on an Android phone that your business number rings on (iPhones cannot send texts automatically). With an iPhone and a Mac that stays on, the Ringback Mac helper (beta) texts from your iPhone's own number. Otherwise, if your calls ring only on a desk phone or an iPhone, forward unanswered calls to a spare Android phone running Ringback (see the iPhone guide); texts then come from that phone's number, not your main number. Or choose a tool that works through call forwarding.
Questions
Is Quo cheaper than Ringback?
No. Ringback is $17 a month for the whole business with no setup fee; Quo Starter is $19 per user a month ($15 billed yearly) plus a $19.50 texting registration fee (checked October 10, 2026).
Do I have to change my phone number for Quo?
You either get a new Quo number or port your existing one to Quo, which Quo says takes about 2–4 weeks. Ringback keeps your number on your current carrier.
Sources: quo.com/pricing · support.quo.com/getting-started/porting/overview