Missed-call text-back templates by trade
Free · no signup · updated October 5, 2026
Each message names the business (so it isn't mistaken for spam), gives one next step, and ends with Reply STOP to opt out, which every first text to a caller should include. Type your details and every template updates.
Plumbing
During business hours · 176 characters
Hi, this is [Your Business]. Sorry we missed your call! Leak or no water? Reply with your address and we'll call right back, or book: [your booking link] Reply STOP to opt out.
After hours · 199 characters
Hi, this is [Your Business]. We're closed right now but got your call. For a burst pipe, shut off the main valve. Book: [your booking link] or reply and we'll call first thing. Reply STOP to opt out.
HVAC
During business hours · 186 characters
Hi, this is [Your Business]. Sorry we missed your call! No heat or no cooling? Reply with what's going on and we'll call back, or book a visit: [your booking link] Reply STOP to opt out.
After hours · 177 characters
Hi, this is [Your Business]. We're closed but saw your call. Book a visit here: [your booking link] or reply with the problem and we'll call when we open. Reply STOP to opt out.
Electrical
During business hours · 164 characters
Hi, this is [Your Business]. Sorry we missed your call! Reply with what you need done and we'll call right back, or book: [your booking link] Reply STOP to opt out.
After hours · 197 characters
Hi, this is [Your Business]. We're closed right now. If you smell burning or see sparks, call 911. Otherwise book: [your booking link] or reply and we'll call in the morning. Reply STOP to opt out.
Locksmith
During business hours · 136 characters
Hi, this is [Your Business]. Sorry we missed you! Locked out? Reply with your location and we'll call right back. Reply STOP to opt out.
After hours · 154 characters
Hi, this is [Your Business]. Got your call. Reply with your location and what's locked and we'll get back to you as soon as we can. Reply STOP to opt out.
Garage door
During business hours · 159 characters
Hi, this is [Your Business]. Sorry we missed your call! Door stuck or broken spring? Reply with the problem or book: [your booking link] Reply STOP to opt out.
After hours · 156 characters
Hi, this is [Your Business]. We're closed but got your call. Book a repair: [your booking link] or reply and we'll call when we open. Reply STOP to opt out.
Roofing
During business hours · 170 characters
Hi, this is [Your Business]. Sorry we missed your call! Leak, repair or a quote? Reply with your address or book an inspection: [your booking link] Reply STOP to opt out.
After hours · 167 characters
Hi, this is [Your Business]. We're closed right now. Book an inspection: [your booking link] or reply with your address and we'll call tomorrow. Reply STOP to opt out.
Pest control
During business hours · 165 characters
Hi, this is [Your Business]. Sorry we missed your call! Reply with the pest and your address and we'll call back, or book: [your booking link] Reply STOP to opt out.
After hours · 159 characters
Hi, this is [Your Business]. We're closed but got your call. Book a treatment: [your booking link] or reply and we'll call when we open. Reply STOP to opt out.
Tips for your own wording
- Keep it under 160 characters where you can. Longer texts are split into parts, and some phones show them out of order.
- Send it within seconds. The point is to reach the caller before they phone the next company.
- Say something different after hours, so nobody waits by the phone at midnight.
- Text each caller once, not every time they ring, and never text anyone who replied STOP.
Ringback sends these automatically from your own number when you miss a call, with separate business-hours and after-hours messages and STOP handled for you. See how missed-call text-back works, or work out what missed calls cost you.
Questions
What should a missed-call text say?
Your business name, one clear next step (a booking link or "reply with what you need"), and "Reply STOP to opt out". Use different wording after hours.
Do I need to include Reply STOP?
Yes. Every first text to a caller should tell them how to opt out, and anyone who replies STOP must not be texted again.
How long should the text be?
Under 160 characters if possible. Longer messages are sent in parts, which costs more on some services and can arrive out of order.
Can these be sent automatically?
Yes. A missed-call text-back tool such as Ringback ($17/month) sends your message from your own number within seconds of a missed call.