Quo (formerly OpenPhone) pricing in 2026: what each plan costs
Updated November 1, 2026
Quo (formerly OpenPhone) costs $15 to $47 per user a month: Starter $19 ($15 billed annually), Business $33 ($23 billed annually) and Scale $47 ($35 billed annually), plus a $19.50 one-time carrier registration and a $1.50–$3 monthly messaging fee for texting. Here is what each plan includes, taken from Quo's pricing page and checked on November 1, 2026. Prices change, so confirm there before you buy.
Quo is a business phone system that runs as an app: calls, texts and a shared inbox on iPhone, Android and desktop, with US and Canada calling and messaging included (subject to its Fair Usage Policy).
Quo plans and prices
Quo charges per user and shows two prices for each plan: billed monthly, and billed annually (shown as a monthly figure).
| Plan | Billed monthly | Billed annually | Annual total |
|---|---|---|---|
| Starter | $19/user/mo | $15/user/mo | $180/user |
| Business | $33/user/mo | $23/user/mo | $276/user |
| Scale | $47/user/mo | $35/user/mo | $420/user |
What each plan includes
- Starter: one new or ported phone number (local or toll-free) per user, US and Canada calling and messaging, voicemail transcripts, auto-replies, business hours, manual call recording, the Sona AI agent, the Quo API, and email support. A shared number can have up to 10 paid users.
- Business adds AI call summaries and transcripts for all calls, phone menus (IVR), group calling, custom ring orders, call transfers, automatic call recording, HubSpot and Salesforce integrations, analytics and reporting, and live chat support.
- Scale adds AI call tags, dedicated onboarding, priority live chat and email support, and inbound phone support.
Fees and add-ons
| Item | Price | Notes |
|---|---|---|
| Carrier registration | $19.50 one-time | The Campaign Registry's review fee, needed for text deliverability to AT&T, T-Mobile and Verizon |
| Messaging fee | $1.50–$3/mo | Ongoing, depending on your use case |
| Extra phone number | $5/mo each | Billed annually |
| Sona AI calls | 10 calls free; then $25/mo (40 calls) to $199/mo (600 calls) | 1 call = 100 credits; overage $1.00 to $0.45 per call depending on tier |
| Automated SMS (API, Zapier, Make) | $0.01 per outgoing text | International calls and texts are billed separately by destination |
The free trial is 7 days. Porting your existing number is free on Quo's side and most ports take 3–7 business days, per Quo's porting article.
What a 1–5 person trade business would pay
- Owner-operator, one phone: Starter for 1 user, $15/month billed annually or $19/month, plus the $1.50–$3 messaging fee and the $19.50 one-time registration.
- Crew of 3 on Starter: $45/month billed annually ($540 a year) or $57/month billed monthly, plus the messaging fee.
- Want a phone menu (press 1 for service): that is on Business, $23–$33 per user a month.
- Want an AI to answer the calls you miss: Sona is on every plan with 10 calls free; past that, $25/month buys 40 calls.
Does Quo text back missed calls?
Yes. Auto-replies are on every plan, and Quo describes them as: "Automatically respond to texts, missed calls, or voicemails with pre-defined messages." The catch is that the call has to come in on a Quo number: either a new number from Quo, or your existing number ported to Quo.
Where Quo is the better choice
- You want a full business phone system: calls, texts, a shared inbox and voicemail transcripts on iPhone, Android and a computer. Ringback is not a phone system.
- You want an AI to answer the call itself (Sona), or a phone menu that routes callers to the right person.
- You are setting up a new business line anyway, or several people need to share one number.
- For one user billed annually, Quo Starter plus its messaging fee ($16.50–$18 a month) costs about the same as Ringback and does far more.
If all you need is missed callers texted back
Some shops look at Quo only because they keep missing calls, and they don't want to move their number to a new provider. Ringback is a stand-alone missed-call text-back app: it runs on the Android phone your business number already rings on, so you keep your carrier and number as they are, and it texts every missed caller from that number within seconds, with separate business-hours and after-hours messages and a simple online booking page. It costs $17/month (or $170/year) per business line, not per user, with no setup fee and a 7-day free trial, no card to start. It does not answer calls, route calls or replace your phone service. It needs an Android phone on the business line, or an iPhone with the Ringback Mac helper (beta) or a spare Android.
See Ringback vs Quo, what missed-call text-back costs, Jobber pricing, or answering services vs text-back.
Quo and OpenPhone are trademarks of their owner. Ringback is not affiliated with, endorsed by or sponsored by Quo. Prices are from Quo's public pages, first checked October 25, 2026 and re-checked November 1, 2026.
Questions
How much does OpenPhone (Quo) cost per month?
Per Quo's pricing page on November 1, 2026: Starter is $19 per user a month billed monthly or $15 billed annually ($180 a year), Business is $33 or $23 billed annually ($276 a year), and Scale is $47 or $35 billed annually ($420 a year). On top of that, US texting needs a one-time $19.50 carrier registration fee and an ongoing messaging fee of $1.50 to $3 a month, depending on your use case.
Is OpenPhone the same as Quo?
Yes. OpenPhone now goes by Quo; its site is quo.com and its pricing page still refers to porting your number "into OpenPhone".
Does Quo have a free trial?
Yes. Quo's pricing page says "Try Quo risk-free for 7 days. Cancel anytime."
Does Quo text back missed calls?
Yes. Auto-replies are listed on every plan: "Automatically respond to texts, missed calls, or voicemails with pre-defined messages." Quo also includes Sona, an AI agent that answers calls 24/7, with 1,000 free automation credits (10 calls) on every plan; more calls are sold in tiers from $25 a month (40 calls) to $199 a month (600 calls).
Can I keep my number with Quo?
You can port it to Quo. Quo's porting article says most ports take "3-7 business days" depending on the carrier, Quo does not charge for porting (your current provider may), and you should keep your current service active until the port is complete. You can also get a new Quo number instead.
How much is an extra number on Quo?
Each user gets one new or ported number (local or toll-free). Additional numbers are $5 a month each, billed annually, per Quo's pricing page.
Ringback works on an Android phone your business line rings on, or with an iPhone plus a Mac (Mac helper, beta) or a spare Android: see missed-call text-back on iPhone.
Rather not set it up yourself? Done-for-you setup: we write your messages, set your hours and build your booking page, by email, one-time $39.